Whoops Reset - Start fresh with a clean slate.

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• Start fresh with a clean slate. When silicones, waxes or heavy products coat your hair, moisture can’t get in—so curls feel flat, frizzy, and unresponsive. Whoops lifts away that build-up in a single wash, resetting your strands so hydration can sink in again. The result is feather-light, clean hair that’s ready to begin the CGMC™ routine—and actually get results. Best for: Removing silicones, waxes, hairspray and heavy build-up before starting CGMC™ Powered by: Sodium Laureth Sulfate (curl-safe clarifier) + Decyl Glucoside (plant-based cleanser) + Cocamidopropyl Betaine (gentle cleanser) Feather-light strands — silicone + wax lifted in one cleanse Expect better moisture absorption from your very next wash Full Description Silicone-coated hair can’t drink in moisture. Whoops clears the slate with a targeted cleanser blend that removes what co-washing can’t: silicones, waxes, hairsprays and week-old residue. It rinses clean without harsh scrubbing, leaving scalp and strands fresh—not squeaky. Designed as Step 0 of the CGMC™ method, it’s a one-time (or as-needed) reset that lets your Leave-In, stylers and de-frizzers actually do their jobs. Think lighter lengths, revived bounce and frizz that’s easier to tame, from the very next washday. Fresh, crisp apple — clean, uplifting and shower-fresh.Your new liberating reset ritual. For: Anyone who’s used silicones, waxes or strong hold sprays; new starters switching to CGMC™; curls that feel heavy, gummy or unresponsive.Not for: Use straight after colouring; daily/regular cleansing (choose Co-Wash or Detox instead). One quick wash removes the blockers so hydration can flow back in. Your routine works faster, frizz calms down, and curls spring back—without the dryness you expect from old-school clarifiers. Ingredients & Promise Ingredients:Aqua (Water), Sodium Laureth Sulfate (targeted clarifying cleanser), Decyl Glucoside (plant-based cleanser), Cocamidopropyl Betaine (gentle cleanser), Cocamide DEA, Sodium Chloride, Parfum (Fragrance), Methylchloroisothiazolinone, Benzyl Alcohol, Citric Acid (pH adjuster). Powered by Sodium Laureth Sulfate + Decyl Glucoside + Cocamidopropyl Betaine to lift silicones, waxes and heavy residue — delivering weightless, product-free hair in one use. Plus free from silicones, waxes, drying alcohols and protein — so your reset preps hair for moisture instead of coating it. Every CGMC® formula rinses clean with our Co-Washes or sulphate-free Detox — no harsh cleansers, no dryness, no frizz.Note: Whoops is the single intentional exception that uses one curl-safe sulphate solely to remove silicones before you begin the sulphate-free routine. Our CGMC® 7× Promise:No Coconut Oil
  • No Sulphates
  • No Silicones
  • No Drying Alcohols
  • No Waxes
  • No Itchy M’s
  • No Parabens — for cleaner, softer, longer-lasting curls without dryness or frizz. (Whoops uses one curl-safe sulphate just for this reset step.) Made in the UK
  • Vegan + Cruelty-Free
  • Curly Girl Method Safe
  • Trusted by 350K+ curlies
  • Age 3+ How to Use + Next Step Fully wet hair. Apply Whoops from roots through lengths; lather gently. Rinse thoroughly to remove silicones, waxes and residue. Next: Step 1 Cleansing Co-Wash, then Step 2 Leave-In Conditioner. Whoops Reset Shampoo is Step 0 in our 6-Step Cycle (0 Reset → 1 Cleanse → 2 Condition → 3 Style → 4 De-Frizz → 5 Refresh → 6 Treat). Delivery All orders are shipped same day UK before 4 pm + Worldwide before 3 pm Mon-Fri. UK Delivery: 48-hour Standard Service. Next-day delivery available at checkout.Worldwide Delivery: from 5 days; fees, duty + timescales shown at checkout. Best rates apply to parcels under 2 kg — email us if you’d like help.UK Free Returns: message us for a free returns label.